Cookies Policy

Cookies Policy for Mystake Casino

This Cookies Policy explains how Mystake Casino uses cookies and similar browser technologies to make the site work, keep your session active, measure performance, and remember your settings. The goal is to give clear, practical information so you can control what is stored in your browser and understand the impact of your choices.

What cookies are

Cookies are small text files placed on your device by a website. They store information about your visit so the site can recognise your browser on subsequent visits. Similar technologies include local storage, session storage, and tracking pixels - all are used to manage session state and preferences inside your browser.

Why cookies are used

We use cookies to keep the site functioning, speed up navigation, remember your language and layout preferences, keep you logged in during a session, and collect aggregated usage data to improve performance. Cookies help deliver a stable, faster experience and ensure features like the game lobby, bet slip, and account pages work reliably.

Essential cookies

Essential cookies are required for basic site functions. They enable login/session continuity, security checks, basket or bet slip handling, and navigation between pages without losing form inputs. If you block essential cookies, some core features will not work and you may not be able to use the site.

Session cookies

Session cookies last only for the current browsing session and are removed when you close your browser. They are commonly used to preserve temporary states such as an active login token, page progress, or a temporary bet slip so you can move between pages without interruption.

Persistent cookies

Persistent cookies remain on your device after the browser is closed and are used to remember preferences over time. Typical durations vary - for example, a preference cookie might last 30 days while a login persistence cookie may be set for several months. These cookies help the site remember your language choice, currency selection, and consent preferences.

Functional cookies

Functional cookies enable optional features and customisations such as language settings, display mode (light or dark), and saved filters. They improve convenience by storing your choices so you do not need to re-enter them on every visit.

Analytics and performance cookies

Analytics cookies collect aggregated and anonymised information about how visitors use the site - pages viewed, load times, device types, and common errors. This data helps diagnose technical issues and prioritise performance fixes. Analytics cookies do not identify individual users and are used only to optimise site speed and reliability.

Preference and language settings

Preference cookies remember language, regional formats, and other display options you choose. These cookies ensure the site opens in your selected language and that content is presented according to your preferences on future visits.

Login and session continuity

Cookies related to login and session continuity store tokens that keep your session active while you use the site. Session cookies expire when you close the browser, while optional persistent login cookies let you stay signed in between visits. For security, persistent login tokens are scoped and refreshed regularly.

Device recognition

Device recognition cookies and local storage help the site recognise previously used devices. This speeds up login checks and reduces repeated prompts when returning from the same device. Device recognition can also support fraud detection checks used to protect accounts.

Security-related cookies

Security cookies are used to protect your account and the site - for example, to detect and prevent suspicious activity, defend against automated abuse, and validate important requests. These cookies do not store personal content but help ensure the integrity of login and transaction flows.

Browser storage technologies

In addition to cookies, the site may use browser storage such as localStorage and sessionStorage for non-sensitive data caching and faster load times. Unlike cookies, localStorage and sessionStorage are not sent to the server with every request but are accessed by client-side scripts to maintain UI state and temporary caches.

Third-party integrations

Third parties providing analytics, performance monitoring, or embedded content may place their own cookies when you interact with those features. These cookies are governed by the third party's policies. We limit third-party access to the minimum necessary and require partners to follow privacy best practices.

Marketing and communication preferences

Marketing cookies enable the delivery of tailored communications and offers based on your site interactions. These are optional and only used if you explicitly consent. You can change your communication preferences in your account settings at any time.

Cookie consent management

When you first visit the site, a consent banner allows you to accept, reject, or manage cookie categories. You can revisit and update these choices from the cookie settings link available in the footer. Consent choices are stored so the site honours your preferences on future visits.

Browser cookie controls

Most browsers let you block or delete cookies via settings or privacy controls. You can set your browser to refuse all cookies, clear cookies on exit, or ask before accepting new cookies. Managing cookies through your browser will override site-level preferences for that browser.

Clearing or disabling cookies

To clear cookies, use your browser’s privacy or history settings. Clearing cookies removes stored preferences and requires you to sign in again. If you disable cookies entirely, expect limited functionality: saved settings, cart or bet slip persistence, and some interactive features may stop working.

Site functionality impact when cookies are disabled

Disabling essential cookies will affect core functionality. You may be unable to log in, place bets, access the game lobby, or complete transactions. Disabling non-essential cookies will mainly affect convenience and personalised features while preserving basic navigation.

Technical diagnostics and performance optimisation

We use diagnostic cookies to capture technical issues such as slow page loads or failed requests. These cookies collect aggregated error logs and performance metrics to prioritise fixes and reduce downtime. Diagnostic data is processed in aggregate and used to improve the service.

Aggregated analytics information

Analytics data is aggregated so it cannot be linked to a single individual. Reports show patterns such as peak usage hours, device types, and feature performance. Aggregated insights guide updates to site layout, game categorisation, and mobile navigation improvements.

User experience improvements

Cookie-driven insights help tune load order, game preloading, and UI responsiveness. Remembering your preferences and past activity reduces repetitive steps and improves how quickly you reach featured games, recent wins, or the sports markets you follow.

How to change your cookie settings

Use the cookie settings link in the site footer or the cookie banner to manage categories such as essential, functional, analytics, and marketing. You can also adjust settings in your account privacy panel where available. If you prefer to manage cookies at the browser level, consult your browser’s help pages.

Contact

If you have questions about this Cookies Policy or need assistance changing your preferences, contact support at [email protected]. We will respond with guidance on how to manage cookies and any impact on your account.

Changes to this policy

We may update this policy from time to time to reflect changes in technology or regulations. When changes are significant, we will alert you via the site or your account. Continued use after updates means you accept the revised policy.